When you use Pay9, we collect certain information to provide and enhance our services. This includes personal information, such as your name, contact details, and identification documents, which are essential for complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. Additionally, we record your account activity, including transactions, deposit amounts, wallet addresses, and timestamps.
We also collect technical data, such as IP addresses, device specifications, and browsing behavior, to ensure secure and optimal service delivery. Cookies and other tracking technologies are used to personalize your experience and monitor platform usage.
The data we collect is used to deliver the Pay9 services you rely on, including processing transactions, verifying identities, and enabling access to advanced features like staking and cross-border payments. Moreover, we use this information to comply with regulatory obligations and enhance platform security.
In some cases, your information may be utilized for analytics and marketing purposes. For example, we analyze aggregated data to improve our offerings and send promotional updates with your prior consent.
Your information is shared only with trusted third parties, such as payment processors, blockchain networks, and identity verification providers. This is necessary to ensure seamless service delivery and compliance with legal requirements. In cases of regulatory inquiries or legal orders, we may disclose your information to authorized governmental bodies or law enforcement agencies.
We do not sell or rent your personal information to third parties for their independent marketing purposes.
To protect your information, Pay9 employs robust security measures, including end-to-end encryption, two-factor authentication, and advanced firewall systems. Our platform is built on blockchain technology, which provides additional layers of data integrity and tamper-proof records.
Despite these efforts, no digital system is entirely immune to risks. We encourage users to safeguard their login credentials and remain vigilant for potential phishing attempts.
As a user of Pay9, you have certain rights regarding your data. These include the ability to access and update your personal information, request data deletion, and withdraw consent for marketing communications. You may also request a copy of your data in a portable format.
Requests related to your data rights can be made by contacting us directly through the support channels listed below.
Pay9 uses cookies to enhance your browsing experience. These small files help us understand user behavior, improve website performance, and deliver personalized services. While essential cookies are necessary for platform functionality, users may manage preferences for analytics and marketing cookies through their browser settings.
We may periodically update this Privacy Policy to reflect changes in our services or regulatory environment. Users will be notified of significant updates via email or in-app announcements.
